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Order & Delivery

HOW TO ORDER AND DELIVERY

Please take a moment to read the following information:

  • Selection

Browse through our designs to find your favorite style, consider its silhouette options and choose the color and fabric.  To determine the correct sizes, click here for sizing information.should you have any questions.Please feel free to contact us.

  • Order Confirmations

For your peace of mind, we will always call the bride to confirm orders received within about 1 business day. If you do not hear from us within about 2 business days after you have faxed your order or one week for a mailed order then it should be considered abnormal. This would most likely mean that we have not received your order. It is truly necessary to contact us if no confirmation is received.

  • Timing

Most orders are completed within 12 weeks (3 months) from the day we receive the completed order forms (with the orders in from all the members of the wedding party that are ordering from us). We strongly recommend that we receive all the orders for a bridal party 4 months before the wedding or earlier. If your order is ready before the projected ready date it will be sent out earlier. We are not able to accept orders where the projected ready date will be less than 10 days before the wedding.

  • Rush Orders

4 to 6 weeks rush order is available at 30% extra.

  • SHIPPING:

All shipping times refer to the time it takes for the item to reach the customer from the time the item ships from us, not necessarily from the time the order is placed. We will ensure the all items reach customers before the stated “wear date”, as indicated at the time the order is placed. We will provide tracking information to the customer as soon as items leave our shipping facility.

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